How to Apply for a CBP ACE Account

Use this short checklist to open an ACE importer account, activate portal access, and add ACH banking information so CBP can issue electronic refunds.

Client Checklist

For most importer clients, the practical sequence is to confirm whether the company already has an ACE account, verify the importer record details, designate the account owner, submit the importer form, and then add ACH refund information after access is active.

1. Confirm whether the company already has an ACE Portal account.

2. Confirm that the CBP Form 5106 record and contact email are current.

3. Identify the proper ACE account or sub-account type. (e.g., importer or exporter).

4. Designate the internal Account Owner / Trade Account Owner.

5. Gather the importer number, entity information, and Account Owner information.

6. Submit the web-based CBP ACE Importer Application

   Guide: Automated ACE Portal Account Application for Importers

7. Activate the account once approved and create additional user profiles.

8. Confirm access to the correct importer record and key ACE reports.

Helpful Links

• ACE Main Page

• Open ACE Importer Application

• Open ACE Login

• Introduction to an ACE Secure Data Portal Account

• Applying for an ACE Secure Data Portal Account

• Managing an ACE Secure Data Portal Account

• ACE Portal Training Materials

• ACE Portal Modernization

• ACE Support Page